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Categories Browse Directory   Business Solutions     Sales and Marketing       Customer Relationship Management (CRM) Filter results by: All result types Software Services & Resellers Hardware Research   Featured Sponsors Sponsored link   CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc This white paper describes the concept of “CRM without compromise,” elucidating how organizations more... > Discover More Offerings from SAP America Inc  Search Results 1 - 25 of 231 | Next Page Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks by Vision Solutions     (VENDOR WHITE PAPER) January 01, 2007 - (Free Research) The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom     (EGUIDE) November 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.   VIEW ABSTRACT | GO TO 7 Tactics For Smart Businesses to Increase Revenues and Decrease Expenses in Any Economy by SAP BusinessObjects     (VENDOR WHITE PAPER) June 2009 - (Free Research) Every organization faces its own unique challenges in getting the job done. But at the end of the day, it all comes down to increasing revenue while decreasing expenses. See how Business Objects reporting solutions allow you to do just that.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Visibility Through The Funnel: Integrating Advanced Analytics with Salesforce for Greater Insight in the Business by SAP BusinessObjects     (VENDOR WHITE PAPER) June 2009 - (Free Research) This Beagle Research Group Profile examines how analytics solutions such as OnDemand solutions by Business Objects can help Salesforce users to strategically leverage sales and other data.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Take Control of Your Assets and Take Control of Your Costs by Numara Software     (WEBINAR) November 2009 - (Free Research) In this webcast, you will see how you can take control of your IT costs by effectively managing your assets with Numara Asset Management Platform (NAMP). You will learn how NAMP automates your resource-intensive IT asset management challenges so you can improve compliance, improve customer satisfaction, reduce risk, and optimize your investments.   VIEW ABSTRACT | GO TO WEBINAR Achieving Service Excellence Across The Enterprise by Numara Software     (VENDOR WHITE PAPER) February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft     (VENDOR WHITE PAPER) September 2009 - (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Customer Relationship Management: The Winning Strategy in a Challenging Economy by Microsoft     (VENDOR WHITE PAPER) April 2009 - (Free Research) In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER CRM and Social Networking: Engaging the Social Customer by Microsoft     (VENDOR WHITE PAPER) June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live by Microsoft     (CASE STUDY) September 2009 - (Free Research) Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.   VIEW ABSTRACT | GO TO CASE STUDY Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations by Microsoft     (CASE STUDY) April 2008 - (Free Research) The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.   VIEW ABSTRACT | GO TO CASE STUDY NBA Basketball Team Scores with Sales Force Automation Tool by Microsoft     (CASE STUDY) April 2008 - (Free Research) Read how a Microsoft Dynamics solution helped a NBA Basketball team gain benefits such as system connectivity, sales force automation, and enhanced productivity.   VIEW ABSTRACT | GO TO CASE STUDY Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities by Microsoft     (CASE STUDY) April 2008 - (Free Research) Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services.   VIEW ABSTRACT | GO TO CASE STUDY Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage by Microsoft     (CASE STUDY) April 2008 - (Free Research) After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics™ CRM Online.   VIEW ABSTRACT | GO TO CASE STUDY Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model by Microsoft     (CASE STUDY) July 2008 - (Free Research) Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.   VIEW ABSTRACT | GO TO CASE STUDY Teachers Association Turns to Centralized Data Repository to Improve Member Service by Microsoft     (CASE STUDY) April 2008 - (Free Research) The California Teachers Association (CTA) relies on a complex and highly integrated IT environment to capture and manipulate data. CTA wanted to add a customer relationship management solution to better support its members. After exploring several alternatives, CTA chose to deploy Microsoft Dynamics™ CRM.   VIEW ABSTRACT | GO TO CASE STUDY Introduction to Microsoft Dynamics CRM Online by Microsoft     (WEBINAR) September 2009 - (Free Research) This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.   VIEW ABSTRACT | GO TO WEBINAR Microsoft Dynamics CRM Online Case Study: High Five Sportswear by Microsoft     (CASE STUDY) September 2009 - (Free Research) Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.   VIEW ABSTRACT | GO TO CASE STUDY Microsoft Dynamics CRM Online Case Study: Data Reduction Systems by Microsoft     (CASE STUDY) September 2009 - (Free Research) Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.   VIEW ABSTRACT | GO TO CASE STUDY Drive Real-World Business Processes with Microsoft Dynamics CRM by Microsoft     (WEBINAR) September 2009 - (Free Research) Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.   VIEW ABSTRACT | GO TO WEBINAR Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile by Microsoft     (WEBINAR) September 2009 - (Free Research) In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.   VIEW ABSTRACT | GO TO WEBINAR Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM by Microsoft     (WEBINAR) September 2009 - (Free Research) Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.   VIEW ABSTRACT | GO TO WEBINAR Improve Customer Relationships Using the 2007 Office System by Microsoft     (WEBINAR) September 2009 - (Free Research) This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.   VIEW ABSTRACT | GO TO WEBINAR Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft     (WEBINAR) September 2009 - (Free Research) Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.   VIEW ABSTRACT | GO TO WEBINAR Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft     (WEBINAR) September 2009 - (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.   VIEW ABSTRACT | GO TO WEBINAR 1 - 25 of 231 | Next Page

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